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Service Hotline

CUSTOMER SERVICE Hotline 1-800-767-3554

  • Monday through Thursday from 8:00 am to 9:00 pm E.S.T.
  • Friday from 8:00 am to 8:00 pm E.S.T.
  • Saturday 9:00 am to 5:00 pm E.S.T.
If you call outside of these times you can always leave a message.

Please note: Traditionally Monday AM is the busiest time and you might encounter waiting times of up to 10 minutes. However you can always opt to leave a voice mail message.



Jura-Capresso LLC, Customer Service
P.O. Box 775
81 Ruckman Road
Closter, NJ 07624